FedEx has suspended the money-back guarantee for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services effective immediately until further notice.
They are also implementing a temporary surcharge on all FedEx Express international parcel and freight shipments beginning April 6th.
FedEx Shipping Rate Changes*
Beginning April 27, 2020
We recently announced a temporary surcharge on all FedEx Express® and TNT international parcel and freight shipments beginning April 6.
We implemented this surcharge due to the various COVID-19 containment restrictions issued in countries around the world. Those restrictions are disrupting the global supply chain. As a result, air cargo capacity is limited, and we are incurring incremental costs as we adjust our international networks to best deliver much-needed goods and services in this constrained environment.
Beginning April 27, the surcharge amount for most FedEx Express and TNT international parcel and freight shipments originating in China will increase from $0.45 per pound to $0.90 per pound ($1.00 per kilo to $2.00 per kilo). Local currency conversions will apply.
This increase will allow us to continue providing the best possible service to our customers during this time.
For the rate change information, click here.
For more information on the FedEx response to COVID-19, click here.